Measuring Progress

To support with the implementation of Shape SSF 2040, over 50 performance metrics and targets were selected to measure the City’s progress toward achieving the General Plan’s goals. Each chapter of the General Plan contains several performance metrics that were tailored to each individual chapter’s goals gathered through the community engagement process. This section presents all of these performance metrics in one location and organizes them by the General Plan’s parts and chapters. For more information on a specific performance metric, including the baseline or existing condition data, please refer to that metric’s corresponding chapter.

Performance Metrics

Land Use Economic Development Mobility Parks Equitable Community Services Community Health and Environmental Justice Community Resilience Climate Protection Environmental and Cultural Stewardship Noise

Land Use

Element: Land Use

Performance Metric	Target	Data Source	Department Responsible	Data
Housing near transit	Increase in the number of housing units within a half-mile radius of BART and Caltrain stations and other high-quality public transit service	County Assessor Data	Planning Division (ECD)	2021 Data:1498 Dwelling Units Within 10 Mins. (Half Mile) to High Quality Transit.
Building square footage of industrial, research and development (R&D), and office uses	Stable or increasing supply of building square footage for employment uses	County Assessor Data	Planning Division (ECD)	2021 Data:27,003,540 Square Feet
Increasing the number of housing units by permitting housing at low, moderate, and above-moderate income levels	Meet all current and future Regional Housing Needs Allocation (RHNA) targets	Annual Reports to HCD	Planning Division (ECD)	2023-2031 target date progress: 0% completed
Complete neighborhoods, where residents can reach community amenities (e.g., grocery stores and retail), public facilities (e.g., parks and community centers) and services (e.g., health care and affordable childcare) within a 20-minute walk	All residences are within a complete neighborhood	City of South San Francisco (2019); County of San Mateo (2019); Urban Footprint (2021); ESRI (2021).

Economic Development

Element: Economic Development

Performance Metric	Target	Data Source	Department Responsible	Data
Number of jobs and businesses	Growth rates of jobs and businesses exceed rates for San Mateo County overall during comparable periods of time	State of California Employment Development Department	Economic Development and Housing Division (ECD)
Share of locally owned businesses	Long-term increase in the share of locally owned businesses	City of South San Francisco Business License data	Finance Department	City to begin tracking data and provide in the future.
Share of jobs filled by City residents	Year-over-year increase in the share of jobs within South San Francisco that are filled by residents	U.S. Census Bureau Longitudinal Employer-Household Dynamics (LEHD)	Economic and Community Development
Race/ethnicity of workers at jobs in South San Francisco	Race/ethnicity of workers employed in South San Francisco matches the race and ethnicity of South San Francisco residents overall	U.S. Census Bureau Longitudinal Employer-Household Dynamics (LEHD) and U.S. Census Bureau American Community Survey (ACS)	Economic and Community Development
Resident participation in job skills, adult education, and union apprenticeship training	Year-over-year growth in the percent of residents participating in available programs	Compilation of participation data from primary workforce development partners	Economic and Community Development, with education and workforce development partner organizations	City to begin tracking data and provide in the future.
South San Francisco General Fund revenue per capita, disaggregated by revenue source (property tax, sales tax, transient occupancy tax, etc.)	Year-over-year growth in inflation-adjusted General Fund revenue per capita	City of South San Francisco annual budget	Finance Department	City to begin tracking data and provide in the future.
Residents located within a fifteen-minute walk of a food store with fresh produce and a drug store, disaggregated by race and ethnicity	Year-over-year growth in number of residents meeting criteria, and reduction in disparities by race and ethnicity	U.S. Census Bureau ACS and GIS analysis of produce and drug store locations	Economic and Community Development

Mobility

Element: Mobility

Performance Metric	Target	Data Source	Department Responsible	Data
Transportation injury collisions	Eliminate severe injury and fatal collisions on the City’s roadway network	California Statewide Integrated Traffic Records	Planning Division and Engineering Division	Total collisions between vehicles, pedestrians, and cyclists from 2009-2018: ≥481 Incidents
Ridership at South San Francisco BART, Caltrain, SamTrans, and ferry facilities.	Double SamTrans and BART ridership, quadruple ferry ridership, and achieve 10x growth in Caltrain ridership by 2040	BART, SamTrans, Ferry, and Caltrain ridership reports	Planning Division (ECD)	South San Francisco BART station usage as of 2018: approximately 3,500 passengers on an average weekday South San Francisco Caltrain station usage as of 2018: approximately 470 passengers per day South San Francisco ferry ridership as of 2018: approximately 580 passengers per day
Mode split	Transit, walk, and bike trips account for 40 percent of all trips	California Household Travel Survey or NHTS California add-on; American Community Survey Census for work-trips	Planning Division (ECD)
East of 101 Area traffic volumes	East of 101 Area traffic volumes remain within the area's street capacity	Annual traffic counts	Engineering Division, Planning Division	City to begin tracking data and provide in the future.

Parks

Element: Parks

Performance Metric	Target	Data Source	Department Responsible	Data
Park service ratio	Target: 3 acres of improved parkland per 1,000 residents Target: 0.5 park acres per 1,000 employees Target: 1.5 acres of open space per 1,000 residents Target: 1.0 acres of joint use open space per 1,000 residents.	Parks inventory, US Census Bureau ACS	Parks Division (P&R)
Park access	1 park, trail, open space, or privately-owned public open space within a 10-minute walk (1/2 mile) of residents	Parks inventory, US Census Bureau ACS	Parks Division (P&R)
Miles of Trails	15 Miles of trails	Parks and Rec Trail Inventory	Parks Division (P&R)
Program, facility, and maintenance staffing	1.0 full time equivalent custodian (porter) per 25,000 square feet 1 full time equivalent maintenance staff person(for repairs and system maintenance) per 50,000 square feet of building area (per Facility Manager Pulse)	Parks and Rec Operating Budget, Parks Inventory, US Census Bureau ACS	Parks & Recreation	Maintenance Staff Per 10 Acres of Park and Open Space Land:1 Staff Member
Percent of Recreational Services Program utilization	75% Recreational Services section program utilization (as defined as the number of participants divided by program capacity)	Participants in the Recreational Services section, including Aquatics, Classes, Cultural Arts, Childcare, Senior Services, Sports, Rentals, and Special Events	Parks & Recreation	City to begin tracking data and provide in the future

Equitable Community Services

Element: Equitable Community Services

Performance Metric	Target	Data Source	Department Responsible	Data
Equity in City decision-making	Increase in the percentage of Spanish, Mandarin, Cantonese, and Tagalog speakers; Latino, Asian, and Pacific Islanders; and residents of varying abilities (blind, deaf, mobile impairment, mental or emotional condition) who participate in the City’s boards and commissions, so that their participation rates are closer to their respective total citywide percentages. Continue to ensure that inclusive engagement is employed in all programs and procedures.	All City departments	City Manager	City to begin tracking data and provide in the future.
Equity in City operations	Increase in the number of racial equity impact assessments (REIAs) and equity capacity building trainings conducted annually by each City department.	All City departments	City Manager	City to begin tracking data and provide in the future.
Distributional equity	Increase in the percentage of the City’s budget and resources allocated to existing public facilities, community programming, and services in disadvantaged communities	All City departments	City Manager	City to begin tracking data and provide in the future.

Community Health and Environmental Justice

Element: Community Health and Environmental Justice

Performance Metric	Target	Data Source	Department Responsible
Low-income food security	Decrease the percentage of adults who are low-income food insecure	California Health Interview Survey: Neighborhood Edition	Economic & Community Development
Healthy weight	Decrease the proportion of children and adults who are obese	California Health Interview Survey: Neighborhood Edition	Economic & Community Development
Severe housing cost-burden	Decrease the percentage of low-income households who contribute more than 50% of their gross income on housing	U.S. Department of Housing and Urban Development, Comprehensive Housing Affordability Strategy (CHAS)	Economic & Community Development
Asthma	Decrease the proportion of children and adults who have been diagnosed with asthma	California Health Interview Survey: Neighborhood Edition	Economic & Community Development

Community Resilience

Element: Community Resilience

Performance Metric	Target	Data Source	Data
Shocks & stressors, including climate change, in all City plans	100% of City plans address community resilience and climate change impacts	All City departamental plans	City to begin tracking data and provide in the future.
Emergency preparedness and disaster response	Train 1,000 individuals in emergency preparedness and disaster response techniques through the Community Emergency Response Team (CERT) Program	CERT Program	City to begin tracking data and provide in the future.
Sea level rise and flooding projects	An increase in the number of sea level rise and flooding projects completed	Capital Improvement Plan, development applications	City to begin tracking data and provide in the future.
Resilient housing	Increase the proportion of housing units that complete weatherization, energy efficiency, and retrofits, particularly in disadvantaged communities	Building permits	City to begin tracking data and provide in the future.

Climate Protection

Element: Climate Protection

Performance Metric	Target	Data Source	Data
Community GHG emissions	40% reduction in citywide GHG emissions by 2030 and carbon neutrality by 2045	PG&E, Peninsula Clean Energy, California Water Service, CalRecycle, and California Air Resources Board	2017 Community GHG Emissions:609,452 MTCO2E
Community water use	Potable water use (in gallons per capita per day) consistent with the urban water suppliers’ efficiency standards that will be adopted in 2022 per Senate Bill 606 and Assembly Bill 1668	California Water Service	2017 GPCD Water USAGE89 Gallons per Capita per Day
Community energy use	Reduce energy use by at least 20%	PG&E and Peninsula Clean Energy	2017 Electricity Usage:489,460,969 KWH 2017 Natural Gas Usage:29,866,596 Therms
Community solid waste	Zero waste by 2045	CalRecycle	2017 Solid Waster:89,136 Tons
Municipal GHG emissions	Achieve carbon neutrality by 2045	Fleet vehicle inventory, employee commute, fuel purchases, PG&E, Peninsula Clean Energy, California Water Service, CalRecycle/Scavengers, City	City to begin tracking data and provide in the future.

Environmental and Cultural Stewardship

Element: Environmental and Cultural Stewardship

Performance Metric	Target	Data Source	Data
Habitat Area	An increase in the acreage of habitat area for local flora and fauna	Estuarine and Marine Aquatic Resources (CARI data); CALVEG Habitat Types	Habitat Area as of 2021:426 Acres
Tree canopy	A citywide tree canopy coverage of 22.6% by 2040	Urban Forest Master Plan
Environmental stewardship programs	An increase in environmental stewardship education and interpretation programs and volunteerism	Participants in recreation programing related to stewardship	City to begin tracking data and provide in the future.
Historic Resource Protection	An increase in the number of historic resources and historic architectural resources eligible for listing in the National Register of Historic Places and California Register of Historic Places	Historic Resources Surveys	City to begin tracking data and provide in the future.

Noise

Element: Noise

Performance Metric	Target	Data Source	Department Responsible	Data
Exposure to unacceptable noise levels	Zero noise complaints received by residents, employees, and businesses			City to begin tracking data and provide in the future.
Exposure to unacceptable vibration levels	Zero complaints received by residents, employees, and businesses in the city related to groundborne vibration.			City to begin tracking data and provide in the future.